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Education Services

ClickSoftware goes a long way to make sure that both customers and partners receive the training and education necessary to carry out their implementations and projects with excellence. We offer a variety of activities and courses for a variety of projects and positions to help you master the technology and become proficient in this field.

Customer Training

ClickSoftware's professional trainers will ensure you and your team are fully equipped to get the most out of your technology investment. Courses are offered via eLearning, on-site at your own premises, on-demand or in one of our dedicated training centers.

  • eLearning courses are built using a state of the art online learning system which offers participants a comfortable and seamless training experience. This features a self-learning website which can be used for study purposes.
  • Classroom courses are tailored for those participants that prefer to attend training sessions led by a trainer. These courses are tailored for different types of users, from dispatchers and developers to systems administrators and implementation teams.
Customer Course Offering and Agendas

Partner Training and Certification

Our partners are central to our growth strategy and success. We strive to ensure that all our partner’s sales, services and support teams are fully aligned. As an integral part of our Partner Program, we provide both training and certification programs to enable our partners to have a full understanding of our products.

  • Certification Program tracks help your team develop the right mix of functional and technical skills to successfully customize, integrate and develop service optimization solutions that help drive more value to your customers.
  • The technical training tracks focus on implementation, configuration, development and integration of ClickSoftware product offerings. The role-based training allows trainees to focus on the knowledge that best fits their skills and role in the project.
Not yet a partner? Read how to Become a Partner here.

Partner Course Offering and Agendas

For more information on our training offerings, please contact our training department

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"The course was very in-depth and covered all needed to understand and administer the application. Exercises were excellent as it helped bring the presentation together. The course instructor excellently presented the course and made it easy to learn and understand. "

– Dean Howie, SSE

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