Education ServicesOnce your ClickSoftware system is up and running, the next step is to ensure the users and administrators working with the solution know how to operate it to the fullest extent. As time goes by, there may also be the need for refresher training, or training of newly-hired employees.
At ClickSoftware, we view training as an integral part of gaining efficiencies through workforce management and service optimization. If users are not well-versed in the technology, they will not be able to use it to affect maximum efficiencies for the organization. Therefore, our training programs are not just tutorials, but get to the heart of how to use your ClickSoftware solution to reach your business goals. Whether we are training your users and administrators directly, or we are training your internal training staff, ClickSoftware's professional trainers will ensure you are more than able to get the most out of your technology investment. We are currently offering several courses, while also continuously working to make many more topics available in the near future. Courses can be delivered on-site, on demand or in one of our training centers. If there is a specific course of interest that we are not currently offering, please write training@clicksoftware.com with your suggestion(s) — we certainly welcome and appreciate your input when developing future courses. The following courses are provided periodically in our Education Centers or can be provided on-site at our partners and customers’ premises:
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