ClickSchedule Courses

A variety of courses are also available in class room format for those participants that prefer to attend training sessions led by a trainer.

The courses below focus on the ClickSchedule product and are tailored to suit the needs of different types of users, from dispatchers and developers to systems administrators and implementation teams. Simply pick the course that best meets the needs of your particular role.

Please note that the ClickSchedule Technical Product Training course (201), which is also available via eLearning, must be successfully completed before taking the following courses:

• ClickSchedule for Developers (220)
• ClickSchedule for Implementers (222)
• Testing ServiceOptimization Implementations (401)
• Supporting ServiceOptimization Implementations (801)

For more information on eLearning courses related to ClickSchedule, please click here: ClickSchedule eLearning Courses