Schedule Optimization Tuning

Often times, a service organization will have many strategic goals that an optimization solution is told to factor into its decision-making process. But not all of these goals have equal weight in the eyes of the company's top executives, who may be willing to sacrifice meeting one of the goals in order to meet another. Without proper tuning, the optimization solution will not know what "trade-offs" need to be made in the scheduling process, and as a result, you may find you are achieving some less important goals at the expense of more important ones.

ClickSoftware's Schedule Optimization Tuning service ensures that your ClickSchedule application is tuned to consistently meet your organization's business goals in accordance with the level of significance each goal has in the larger strategy of the company. Using real data, ClickSoftware consultants establish both baseline and target schedules and then look to find the best way of minimizing the delta between the two.

A finely-tuned schedule provides consistent schedule quality and significantly reduces the need for manual intervention in the scheduling process.

Check out our brochure to learn more about the Schedule Optimization Tuning service.