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Service Is Hard: Turning Field Service Challenges Into Customer Engagement Opportunities

Service Is Hard: Turning Field Service Challenges Into Customer Engagement Opportunities

Proximus Measures Significant Gains, Drives Growth with ClickSoftware

Case Studies | Communications

Proximus Measures Significant Gains, Drives Growth with ClickSoftware

Proximus Integrates Field Service Solution with Mission Critical Systems

Case Studies | Communications

Proximus Integrates Field Service Solution with Mission Critical Systems

Proximus Field Service Pros Focus on Customers, Not Schedules

Case Studies | Communications

Proximus Field Service Pros Focus on Customers, Not Schedules

Proximus Automates Dispatching, Empowers Dispatch Managers

Case Studies | Communications

Proximus Automates Dispatching, Empowers Dispatch Managers

Field Service 2016: Strengthen the Team and Bond With Your Customers

Analyst Reports

Field Service 2016: Strengthen the Team and Bond With Your Customers

Creating the Mobile Workforce of the Future Through Technology and Training

Business Papers

Creating the Mobile Workforce of the Future Through Technology and Training

How to Gain Visibility and Control of Your 3rd Party Field Service Workforce

Business Papers

How to Gain Visibility and Control of Your 3rd Party Field Service Workforce

Vodafone UK Increases Volume of Work without Increasing Size of Workforce

Case Studies | Communications

Vodafone UK Increases Volume of Work without Increasing Size of Workforce

Vivint Improves Customer Service and Delivers Substantial Savings

Case Studies | Home Services

Vivint Improves Customer Service and Delivers Substantial Savings

Unisys Drives Significant Productivity Improvements

Case Studies | Computer/Office Equipment

Unisys Drives Significant Productivity Improvements

Southern California Edison Delivers a $9 Billion Capital Restructuring Program

Case Studies | Utilities

Southern California Edison Delivers a $9 Billion Capital Restructuring Program

Managing From One System Drives Productivity for SA Power Networks

Case Studies | Utilities

Managing From One System Drives Productivity for SA Power Networks

PG&E Now Meets More Customer Needs

Case Studies | Oil & Gas

PG&E Now Meets More Customer Needs

Ledcor Uses Optimized Scheduling To Increase Work Completed

Case Studies | Construction

Ledcor Uses Optimized Scheduling To Increase Work Completed

EnergySouth Reduces Appointment Window Times

Case Studies | Utilities

EnergySouth Reduces Appointment Window Times

Direct Energy Increases Competitive Advantage with ClickSoftware

Case Studies | Home Services

Direct Energy Increases Competitive Advantage with ClickSoftware

Reduces costs for Diebold with real-time optimized scheduling

Case Studies | Computer/Office Equipment

Reduces costs for Diebold with real-time optimized scheduling

Bosch Improves Customer Service and Dispatch Efficiency

Case Studies | Communications

Bosch Improves Customer Service and Dispatch Efficiency

Best Practices for Measuring Your Field Service Business

Business Papers

Best Practices for Measuring Your Field Service Business

Moving Beyond the Basics with Field Service Mobility

Business Papers

Moving Beyond the Basics with Field Service Mobility

Belron Automates and Optimizes Scheduling

Case Studies | Communications

Belron Automates and Optimizes Scheduling

ClickField Service Edge

Videos

ClickField Service Edge

Enabling Cablex to increase customer visits by 15%

Case Studies | Communications

Enabling Cablex to increase customer visits by 15%

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