IBM
Partner Since: 2004
 IBM Global Services is the world's largest information technology services and consulting provider, generating record revenue and signings in 2003 of $42.6 billion and $55.5 billion, respectively. Some 180,000 professionals in more than 160 countries help clients integrate information technology with business value - from the business transformation and industry expertise of IBM Business Consulting Services to hosting, infrastructure, technology design, and training services. Leveraging IBM's unequalled scope and scale, IBM Global Services delivers integrated, flexible, and resilient processes - across companies and through business partners - that enable clients to benefit from the on-demand business model by saving money and transforming their businesses to be more competitive.
IBM Global Services and ClickSoftware are delivering the next generation of integrated service optimization solutions that:
- draw heavily on the combined experience of IBM BCS and ClickSoftware;
- allow for phased implementation on a clearly defined upgrade path;
- address mobility through location-based services, remote asset monitoring, and optimized street level routing.
ClickSoftware has also worked with IBM Maximo to provide a best of breed approach for customers to benefit from.
- Enablement
- Our solution captures the company’s workforce knowledge, systemizes it and increases their productivity
- Ease of administration and ease of use
- Flexibility
- Seamless integration between Click and Maximo which allows greater speed to market
- When business direction dictates a Click/Maximo solution will easily allow our customers to expand the solution capabilities
- Most flexible architecture built based on industry standards that allow customers to better serve their clients, and business
Joint Wins: CLP Power, Electrabel, SEMPRA, NYFD, National Health Service (NHS)
Contact Info:
Paul Lyons
IBM Global Technology Unit,
Europe
plyons1@uk.ibm.com
Tel: +44 (0)23 92 565403
Mobile: +44 (0)7711 537368
www.ibm.com/services/
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