Events

Location: Sao Paulo, Brazil
Date: March 6 – 8, 2012

The Latin American edition of this industry-leading global event finally comes to Sao Paulo. This latest installment of the Field Service series brings together professionals from leading companies in Medical, Aerospace and Defense, Printing, Imaging, Hi-Tech, Telecoms, Utilities, Energy and Construction.

Highlights from this year’s event will include:

• Technological overview: what are the next generation tools for Field Service management, workforce scheduling, logistics and mobility solutions?
• Human Resources in Field Service: discussing alternatives in recruiting and continuous training your team
• Strategic approach of Field Service: how can Service be a profitable business unit and a determinant differentiation factor from competition?
• Service logistics for an ideal geographic coverage: evaluate solutions to overcome geographic challenges and support the service network
• Planning and structuring for an efficient parts management in Brazil and in Latin America: how to control storage and guarantee that the right parts will be at the right place at the right time?

Location: Las Vegas, NV
Date: April 16 – 19, 2012

Field Service is the leading service and support event that attracts senior-level service and support professionals from 15 different manufacturing industries including Aerospace, Medical Device Manufacturing, Hi-Tech Electronic, Semi-Conductor and Capital Equipment, Construction, Automotive, Telecommunications Equipment, Energy, Industrial and Agricultural Equipment and more! Attend Field Service and tackle the latest strategies in core service functions including mobility, workforce management, technical support and knowledge management. Additionally be sure to gain as much insight to the new areas hounding service and support professionals all over the world including innovative developments in e-Service, CRM, Data Management, developing service leadership and effective mobile resources management.

• Discover the excitement and momentum of the new Infor and Lawson.
• Explore the innovation driving products like Infor10, ION, Workspace, CloudSuite and InForce Everywhere.
• Test drive the newest products for ERP, SCM, PLM, EAM, Financials, Performance Management, BI, CRM, HCM… and more.
• Meet the Infor and Lawson leadership teams.
• Experience for yourself “Specialized by Industry. Engineered for Speed.”

Location: Rotterdam, The Netherlands
Date: May 21 – 24, 2012

The unique Exchange format allows 100 CIOS, Heads of Mobile Workforce, Fleet Management and Operations from global field service organisations to network and discuss the challenges they face in implementing mobile technology for their field workforce. Delegates also engage in a series of one-to-one, pre-arranged meetings with the leading suppliers in the enterprise mobility space.

Key themes that emerged from the recent Enterprise Mobility Exchange include:


• Driving success in enterprise mobility depends on a business wide strategy - Mobility has to be part of a coherent enterprise architecture to work for the business
• Improving and exceeding customer expectations is the key driver for businesses implementing mobile technology for the field workforce
• Solutions need to be highly scalable to help businesses capture increased market share
• Companies need to adopt a platform approach to enterprise mobility (MEAPs and MDM) and move away from a device or application focused approach

Location: Chicago, IL
Date: June 25 – 27, 2012

80 hand selected - CIOs, VPs and Heads of Mobile Workforce, Field Service, IT, Fleet Management and Operations from global field service organizations participated in the Exchange in Las Vegas, the first meeting of its kind in the US that is 100% focused on enterprise mobility.

Key themes that emerged from the recent Enterprise Mobility Exchange include:
• BYOD (Bring Your Own Device): Capitalizing on cost savings and added flexibility when allowing employees to connect personal devices to corporate systems whilst mitigating increasing security risks
• Customizing and deploying mobile applications across the enterprise for each part of your mobile workforce
• Smartphone vs. ruggedized devices: Which technology is most suitable for your mobile workforce?
• Managing connectivity issues when providing access to real time data in the field
• Successfully developing a platform approach to enterprise mobility and demonstrating real ROI to the wider business on every additional investment made

Location: London, England
Date: September 13 – 14, 2012

This must attend event is the place to meet like-minded people and ensure you take back to the office practical insights that will have an immediate impact on your mobile workforce management strategies.

• Discover the practical winning strategies revolutionising operations, scheduling and tracking
• Get practical insights on how to get more for less managing your mobile workforce
• Learn from real life cross-industry case studies on how to improve your customer strategy
• Take back to the office ready to implement strategic enterprise wide insights
• Browse solutions and technologies that will increase your efficiency and profitability
• Enjoy the exclusive Mobile Workforce Management Boat Party in the company of like-minded industry colleagues

Location: NEC, Birmingham
Date: September 18 –19, 2012

A place where the leading service management suppliers and nearly 3000 buyers meet for 2 days of service management products, features and education.

Taking place alongside the exhibition, the Service Management Expo conference shares business success, practical tips and know-how from industry experts. From CRM to GPS, optimized spares to telematic analytics and everything in between, all the solutions offered to service management are designed to assist the engineer’s evolution. Enter the age of the multi-faceted, brand-advocate engineer.