Events

Executive summits, customer days, partner events, online seminars, trade shows and more. ClickSoftware is involved in a variety of events around the world every year. To find out where we will be next, take a look at the list below.

Electronic Security Expo

Location: Nashville, Tennessee Date: June 18 – 20, 2013 ESX is the only major, national trade event purely focused on the needs of security installation, integration and monitoring companies. ESX offers business, product and market information and connections invaluable to these companies and focuses intensely on the growth and maintenance of their key asset: recurring monthly revenue (RMR)

America’s Claims Event

Location: Austin, Texas Date: June 19 – 21, 2013 The 17th Annual America’s Claims Event is the ONLY industry event where senior managers, practitioners & experts involved with claims operations can get the insight they need to implement effective and tactical strategies for their claims handling process. More than 400 professionals and decision-makers from mid-size to large Fortune 500 companies attend the event to engage in idea exchanging and peer-to-peer learning. Attendees gain deep insight from the experts and obtain unparalleled access to proven solutions to confront their operational challenges.

SAP Innovation Day for Texas Utilities

Location: Houston, Texas Date: June 20th, 2013 Join your industry peers, SAP, and SAP partners in Houston on June 20, 2013, for a day focused on Texas utilities. SAP will present a forum highlighting our portfolio of solutions to show how your utility can leverage them to modernize your processes and prepare for future growth.

Enterprise Mobility Exchange

Location: Miami, Florida Date: June 24 – 26, 2013 More and more organizations are investing in mobile technology to improve operational efficiency, workforce productivity and to deliver unparalleled customer service. However, with such a rapidly evolving vendor market it can be a real challenge to implement the right mobility solutions that will help you set your business apart from your competitors. 80 hand selected - CIOs, VPs and Heads of Mobile Workforce, Field Service, IT, Fleet Management and Operations from global field service organizations will attend the Enterprise Mobility Exchange in Miami in June, the only meeting of its kind in the US that is 100% focused on enterprise mobility. Key themes that emerged from the recent Enterprise Mobility Exchange include: BYOD (Bring Your Own Device): Capitalizing on cost savings and added flexibility when allowing employees to connect personal devices to corporate systems whilst mitigating increasing security risks Customizing and deploying mobile applications across the enterprise for each part of your mobile workforce Smartphone vs. ruggedized devices: Which technology is most suitable for your mobile workforce? Managing connectivity issues when providing access to real time data in the field Successfully developing a platform approach to enterprise mobility and demonstrating real ROI to the wider business on every additional investment made

Field Service Management

Location: Johannesburg, South Africa Date: June 25 -26 , 2013 Join ClickSoftware at Field Service Management Africa 2013 where industry leading professionals will share insight on: Fully optimising technology and solutions to support field service operations Implementing mobile communication technologies such as radio utility movers and tracker devices to meet client satisfaction for effective management control New developments in data centre management technology – testing and proving the technology for implementation Improving maintenance plans to be more proactive by implementing automated fault finding devices and trackers

SAP Partner Summit

Location: ICC Cape Town, South Africa Date: July 17th - 19th, July 2013 Join ClickSoftware at SAP’s first ever local partner summit in Africa for an opportunity to engage with the partner ecosystem, share information around opportunities and educate sales and technical staff on latest SAP technologies, including SAP Workforce Scheduling and Optimisation by ClickSoftware.

ClickConnect APAC 2013

Location: Hunter Valley, NSW Australia Date: August 19 - 21 2013 Home to some of the most picturesque views and wine in the world, the Hunter Valley will also be home to ClickConnect APAC. The 2013 event is destined to be bigger and better than ever before, here’s a hint of what you can expect: Presentations from top analysts International and APAC customer presentations Hands on demo opportunities Expert tips pre and post implementation Networking with strategic hardware and SI partners ClickConnect APAC is a one stop shop for Mobile Workforce Management, whether you are a long standing customer, partner, or an organisation starting to consider the benefits of optimised scheduling or mobility, this is the event for you. Visit the microsite for further details

DistribuTECH Brazil

Location: Sao Paulo, Brazil Date: September 24 – 26, 2013 Increasing the nation’s transmission and distribution capabilities are among Brazil’s top energy priorities. Focusing on the latest advancements in electricity transmission and distribution technologies, trends and products/services, the 2nd annual DistribuTECH Brazil covers smart metering, distribution automation, energy efficiency, commercial energy losses, long-distance high-voltage electricity transmission issues and much more. Bringing together the sharpest minds in the industry, DistribuTECH Brasil’s conference program provides an indepth look at the latest innovations shaping the transmission and distribution industry in Brazil through insightful papers and case study presentations on commercial energy loss prevention, metering, distribution automation, transmission siting, construction and automation, strategies for increasing utility revenue and smart-related issues.

ClickConnect Americas 2013

Location: Nashville, Tennessee Date: October 7 – 9, 2013 ClickConnect is the leading business and educational conference focused entirely on mobile workforce management. This year we are delighted to be hosting the conference in Nashville! Nashville is the home to Music City and Southern hospitality and now in 2013, home to ClickConnect Americas. The 2013 event is destined to be bigger and better than ever before, here’s a hint of what you can expect: Presentations from top analysts International and European Customer presentations – including Belron Hands on demo opportunities Expert tips pre and post implementation Networking with strategic hardware and SI partners Register now or visit or dedicated event microsite for more details.

Field Service Europe

Location: Amsterdam, Netherlands Dates: 14 – 16 October 2013 Join ClickSoftware at Field Service, the only service and support event in Europe to attract senior-level service and support professionals across industries supporting installed equipment. This event tackles the latest strategies in core service functions including mobility, workforce management, technical support and knowledge management. Plus, Field Service Europe offers insight into the new areas challenging service and support executives all over the world.

Aberdeen’s Chief Service Officer Summit

Location: Boston, MA Date: October 22 – 23, 2013 The event will also feature the first ever Research Advisory Council-nominated topic on the agenda. Members of Aberdeen’s Global RAC community will vote on a research topic to be discussed at the 2013 CSO Summit. Aberdeen’s Chief Service Officer (CSO) Summit continues to serve as the leading forum to elevate the profile of service, customer care and customer experience as a strategic driver within organizations. Any business executive responsible for the development of a Best-in-Class customer service and customer experience management ecosystem, encompassing field service, customer support, contact center, customer experience, service parts and service logistics, should attend and contribute to the ever- expanding CSO Community.

Aftermarket Business Platform 2013

Location: Copenhagen, Denmark Date: 23 – 25 October 2013 ClickSoftware and SAP are sponsoring the Aftermarket Business Platform 2013, and event that gathers European Aftermarket professionals, Supply Chain, Logistics, Distribution and Operational experts to discuss the latest industry trends and best practice through keynote sessions, interactive master classes and case studies. Register for the event here.

Enterprise Mobility Exchange

Date: October 28 – 30, 2013 Location: Las Vegas, Nevada As you know, the enterprise mobility industry has evolved dramatically over the past ten years – and is continuing to do so at an astonishing rate. The key questions that are front of mind for our network of CIOs and strategic Heads of Mobility are: What will the enterprise mobility industry look like in five or ten years’ time, and how will this impact on their business? Organizations seeing business growth in the current economic climate are those that are investing time and money in equipping their field workforce with mobile technology to attract new customers, maximize customer loyalty, improve operational efficiency across the business – and actually generate revenue for the wider enterprise.

TM Forum Americas

Date: October 28 – 31, 2013 Location: San Jose, California Join TM Forum for an exciting conference for the Americas with an all new look and feel, and a completely different structure. This is not your ordinary conference... this is something entirely unique.

Mastering SAP Plant Maintenance

Location: Broadbeach, QLD Australia Date: November 2013 A vibrant and thriving community where Maintenance, Reliability and IT people have important conversations, form lasting relationships and pinpoint new and different ways to use SAP EAM/PM tools to get business results.

Dreamforce ‘13

Date: November 18-21, 2013 Location: San Francisco, California Dreamforce is about the salesforce.com community coming together, making connections, and taking big steps forward. It’s designed to be an accelerator for everyone in every sense. Customers and prospects get essential insights, new ideas, and countless networking opportunities. Our sales teams drive an incredible amount of pipeline. And our amazing ecosystem of partners launch businesses, announce new products, and gain major traction.