Events

Location: New Delhi, India
Date: September 7-8, 2010

The 9th Annual "IT in Power" conference will be held at The Grand Hotel, Vasant Kunj in New Delhi.
The conference will focus on the key challenges, opportunities and requirements of the power utility industry in India.

Join ClickSoftware's presentation and visit our stand to find out why we're leading utility companies of all shapes and sizes to service excellence.

Location: Huntington Beach, CA
Date: September 19-22, 2010

Explore best practices that will help you solve critical SAP for Utilities issues that you are facing today and learn ways to stay competitive in an increasingly challenging and ever-changing landscape. Visit the SAP Workforce Scheduling and Optimization by ClickSoftware booth for more information.  If you would like to schedule a personalized meeting or demo at this event, please email lauren.mead@clicksoftware.com.

Location: NEC, Birmingham UK
Date: September 20-21, 2010 

The Service Management Expo (SME) is focused on helping service organisations to address specific challenges relating to their service delivery process. Over 100 vendors, including ClickSoftware will exhibit at the show, and provide solutions to challenges such as, increasing productivity, improving operational efficiency, driving down operating cost and increasing profit.

The conference is free to attend, and in addition to visiting ClickSoftware on stand 410, you'll have the opportunity to participate in case study focused presentations and best practice sessions which are planned for this years agenda.

Hear from Ericsson as they share their experiences of implementing ClickSoftware's workforce management and service optimization solutions to deliver world-class service at the lowest possible operating cost.

Date: October 5, 2010

Business Transformation through Optimized Workforce Management

On October 5th - right from your desktop - you are invited to join ClickSoftware as we bring together utility companies from all over the world and subject matter experts to discuss the challenges and opportunities around effectively managing the mobile workforce. With today's environmental, regulatory and economic pressures the issue of effectively managing a mobile workforce has never been more critical. Yet very few, if any, events focus on this important subject matter.

Location: Boston, MA
Date: October 7-8, 2010

Aberdeen’s Fifth annual CSO Summit – to be held this year in Boston, MA – will bring together the leaders of the new global economy. The CSO Summit will be the preeminent event of 2010, facilitating the forum for service, operations, and customer management executives to network, learn, and communicate the strategies necessary to successfully excel in any industry – and in any economic condition.

Location: Taipei, Taiwan 
Date: October 24-28, 2010

The 18th Conference of the Electric Power Supply Industry (CEPSI), will be held on October 24-28, 2010 at the Taipei International Convention Center, Taiwan.

CEPSI has grown to become a primary conference within the Asia-Pacific region for the electric power industry.  For companies that are interested in expanding and seeking opportunities in this region, the CEPSI 2010 Exhibition serves as a powerful and important platform for meeting rising demand with more efficient power supply.

Join ClickSoftware for the plenary session on the "Ageing Workforce in Utilities" and the panel discussion with SAP on "Advanced Metering Infrastructure (AMI): Rolling it out and reaping the benefits".

Location: Scottsdale, AZ
Date: November 1-3, 2010

We’re pleased to announce that registration is now open for ClickSoftware’s annual North American User Conference ‘ClickConnect North America.  This year’s conference promises to be bigger and better than ever. For the first time ClickConnect North America 2010 will be held in the beautiful mountainside city of Scottsdale, AZ.

In addition to a content rich agenda full of case studies and best practices, ClickConnect North America is a prime opportunity for you to meet and network with other ClickSoftware customers at various stages of implementation.

You’ll have the opportunity to meet the ClickSoftware team and have direct access to Executives, Product Managers, Solution Consultants, Professional Services and other employees.

Location: Sarasota, FL
Date: November 3-5, 2010

Attend this two-day conference and you'll hear the real-world experiences of enterprise executives who are using mobile and wireless solutions to improve their bottom-line results. Plus, you'll gain one-of-a-kind insights from some of the wireless industry's leading analysts and researchers. You'll network with your peers, exchange ideas and build mutually beneficial relationships - all in a friendly, low-key environment.

Location: Sun City, South Africa
Date: November 7-10 2010

Saphila, Africa's largest bi-annual  SAP User Group Conference, hosted by the African SAP User Group and SAP Africa takes place in Sun City this November.  The event will focus on helping existing SAP customers derive maximum value from their existing SAP implementations.

ClickSoftware will be exhibiting at this years event and showcasing SAP Workforce Scheduling and Optimization by ClickSoftware. Come along to the Pilansberg Conference room to meet the ClickSoftware team and see a demonstration.

Location: Munich, Germany
Date: November 11-12, 2010

ClickSoftware will be presenting their renowned ServiceOptimization Suite at the SERVICE World exhibition in Munich, Kempinski Hotel Airport.

SERVICE WORLD is the only international exhibition taking place in Germany. Participants also have the opportunity to visit the accompanying SERVICE CONGRESS 2010 taking place at the same time in Munich.

Location: Monte Carlo, Monaco
Date: November 15-17 2010

This invitation-only forum offers VPs and Directors of Customer Experience and Customer Service the opportunity to delve deep into the world of customer experience and find out from the world’s leading authorities how to:

• Maximise customer profitability throughout the customer lifecycle
• Align customer experience with your global corporate strategy
• Deliver an integrated and seamless multi-channel experience
• Achieve maximum efficiency through process re-design and re-engineering
• Drive a successful and consistent online customer experience

ClickSoftware will be attending this event and presenting an interactive workshop covering best practices and tips for delivering premium customer service, while reducing the cost of operations and streamlining the service delivery process.