ClickConnect EMEA - Portugal Telecom Presentation
Manuel Rosa de Silva, Executive Member of the Board, Portugal Telecom - Implementing an integrated Mobile Workforce Management System to transform the business and achieve strategic growth plans.
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ClickSoftware Corporate Video
In a world of rising customer expectations, performance matters. Your service business needs to make the right decisions in real-time…stay in control…and make every minute count.
This 5 minute video provides a short overview of how ClickSoftware can help your service business achieve high performance.
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CIO Magazine Interview with Aviva
In this film, the editor of CIO Magazine interviews Alistair Campbell, Business Development and Change Manager at Aviva.
In the context of service excellence, Alistair discusses how Aviva streamlines field operations with integrated scheduling and mobility solutions.
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CIO Magazine interview with Severn Trent Water
In an interview with the Editor of CIO Magazine, Myron Hrycyk, CIO of Severn Trent Water, discusses the organisation’s field force transformation programme, covering the deployment of scheduling solutions to almost 2,000 users, and how using this technology enables Severn Trent Water to provide premium quality service.
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CIO Magazine interview with OnStream
In this short film, the editor of CIO Magazine interviews some of the Change Transformation Project team at National Grid’s OnStream. OnStream aim to become the 'smart metering partner of choice' through state of the art mobility, workforce management and customer experience tools. Learn how these solutions enable OnStream to provide premium customer service and how these tools contribute to the organisations growth plans.
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Severn Trent Water Video Case Study
In this video case study, Severn Trent Water’s Customer Relations Director, Martin Kane, shares best practices and lessons learned from the their recent field force mobility deployment.
In this presentation, you will hear about Severn Trent Water’s:
- Technology Selection Process
- Implementation Methodology
- Business Case Realization
- Challenges & Lessons Learned
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Squeezing Maximum Value from Mobile Workforce Resources
In this 11-minute educational podcast, hear Mike Karlskind, Senior Business Analyst at ClickSoftware, discuss how to squeeze optimal value from your mobile workforce and raise customer loyalty.
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