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Case Studies

Orkuveita Reykjavikur

Orkuveita Reykjavikur Achieves Better Utilization of the Workforce, Equipment and Parts

Severn Trent Water Video Case Study

In this video case study, Severn Trent Water’s Customer Relations Director, Martin Kane, shares best practices and lessons learned from the their recent field force mobility deployment. In this presentation, you will hear about Severn Trent Water’s Technology Selection Process, Implementation Methodology, Business Case Realization, Challenges, and Lessons Learned.

Vivint (formerly APX Alarm)

Vivint Improves Customer Service and Delivers Substantial Operational Savings with Automated Scheduling and Mobility Solution

Vivint (formerly APX Alarm) Video Case Study Presentation

In this video case study, Vivint (formerly APX Alarm) Director of Field Service, Scott Taylor discusses the organization’s results and lessons learned from their implementation of ClickSoftware’s ServiceOptimization Suite. In this presentation, you will hear about APX Alarm’s Technology Selection Process, Return on Investment, Challenges, and Lessons Learned.