Resource Management for Crew Leaders

The Resource Management for Crew Leaders App provides all of the tools needed for managing the activities and staffing needs of personnel working in one or more teams or crews. Crew management and handling of the “morning shuffle” has always been an in-office task, that often starts at 6:00 AM to prepare for the day’s work. Unplanned absences, urgent work, apprentice workers, and scarce skills all result in frequent changes to crew makeup – which in turn results in lots of last-minute reshuffling of field resources and crews.

Leveraging ClickMobile’s pre-integration with ClickSchedule and back office human resource (HR) systems, the Resource Management App shows the crew leader the skills that are ‘short’ within the team, and shows those resources in other teams (or on the ‘bench’) that fulfill the need. Resources are easily brought from one crew to another as your company’s policy and work flows allow.

If a crew leader needs to assign a resource to a vehicle, it is just a few clicks to see the available vehicles and make the selection, which is recorded for performance reporting and fleet management analysis. If a resource becomes ill during the day, then the crew leader has the ability and information necessary to make an absence request, block off the employee’s availability, and quickly respond to the impact on assigned work.

As resource information changes to reflect new skills gained through field work, changes in their efficiencies, or a temporary ‘home base’ location; crew leaders don’t have to wait until they get back to the office to transcribe their notes. Hastily-written reminders become unnecessary as action is taken in the field when things happen, based upon the latest and most accurate information about crew members. Whether your company has crews of two or ten, the Resource Management for Crew Leaders App and ClickMobile allow crew leaders to focus on the management of the work, and not making phone calls to HR.