Mobile Workforce Management Software & Optimization Solutions

ClickSoftware’s offerings are designed to optimize both effectiveness and efficiency for all business roles in a service company; from its field staff to back-office users to top executives. Our mobile workforce management optimization software incorporate best business practices and advanced decision-making algorithms in order to manage  and optimize the entire service operation.

ClickSoftware has a single focus:  To make it possible for service providers to offer superb experiences to their consumers and we do this through ongoing, relentless innovation in decision-making and execution. Artificial Intelligence and Mathematical Optimization have been our core for many years and continue to produce unique and powerful differentiators in our mobile workforce management software.  

Optimize Your Entire Service Organization

Our mobile workforce management software helps you exceed your customer expectations.

Planning & Forecasting solutions allow you to cover your expected demand with the right resource capacity.  Shift Management will optimize your employee calendars to fit the demand.  Use the Scheduling & Dispatch offering to put the right people at the right place at the right time. When your employees are in the field, interconnectivity with the right Mobile Apps will help them execute the job and deliver the best service possible in the most efficient way. And when you're ready, we provide you Performance Measurement tools and services to identify areas of improvement to ensure your business is advancing towards your business goals.    

Find the perfect solution to your challenge

Forecast and plan resources well in advance.


Reach desired capacity levels of resources by staffing shifts hours, days and weeks in advance.


Daily schedules updated and optimized in real-time with up-to-the-second information from the field.


Give field technicians mobility to connect in real-time with the home office.


Use historical data to analyze and report.


Increase customer satisfaction with automated workforce management solutions.

Easy Implementation & Great Support

Our goal is to help your mobile workforce management project succeed and allow you to gain the full value of your software over the complete lifecycle of your solution.  Working in a partnership mode, we will optimize and drive the value of your workforce management solution higher with professionals that can help you through all the stages of your project – implementation, training, consulting and support.

ROI Calculator for Mobile Workforce Management Solutions

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