Click Field Service Edge builds on more than 20 years of pioneering product development focused exclusively on optimizing field service. As the market-leading solution for the most demanding mobile field service management challenges, Click Field Service Edge propels rapid value with intelligent decision making delivered to users in real-time through automated context-based recommendations for service planning, execution and analysis that drives continuous improvement.
The solution connects service professionals to the business and customers with collaborative mobile tools that improve the experience for all stakeholders, with world class security, scalability, and performance for mission-critical service operations. Patented artificial intelligence transforms field service from reactive to predictive, while the richest mobility suite in field service elevates technicians to service professionals, making them positive brand ambassadors; transforming service into strategic engagements with customers that build loyalty, productivity and customer lifetime value.
While a service operation is ultimately measured by its performance on the day of service, our mobile workforce management solution helps you exceed your customers’ expectations throughout their service experience – transforming your employees into your company’s ultimate brand ambassadors.