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March 2008, Inbound Logistics Magazine Location-Based Services Put Efficiency on the Map
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March 2008, Electric Energy Online Getting a charge out of service optimization
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March 2008, Baseline Wiring the Beijing Olympics
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February 2008, Directions Magazine Top Five Ways Service Organizations Can Go Green
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February 2008, destinationCRM.com Enabling the Real-Time Service Enterprise Service optimization technology changes the dynamic.
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January 2008, Wireless Week Getting Smart SLR
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December 2007, EnergyPulse Scheduling Efficiency for Electric Utilities
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December 2007, Integrated Solutions Magazine Automated Scheduling Smooths Workflow Worries
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November 2007, Mobile Enterprise Magazine Best Buy: Improved Routing and Scheduling Results in Increased Productivity
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October 2007, Integrated Solutions Magazine The Age Of The Real-Time Service Enterprise
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September 2007, Pipeline and Gas Journal Smart Scheduling for Smart Meters
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August 2007, Directions Magazine Street-level Routing: Where the Rubber Meets the Road
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July/August 2007, Electric Light & Power Balance of Power - The supply and demand of lineman minutes
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April 2007, Maintenance Technology Magazine How To Change Like A Champ
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January 2007, Integrated Solutions Magazine Field Force Automation Bolsters Service Techs' Efficiencies
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January 25th, 2007 - IT Business Gaz Metro automates back end scheduling across mobile network
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August 4th, 2005 -- CRM Magazine Energizing Customer Relationships
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July 29th, 2005 -- CIO Magazine Walk a Virtual Mile in the Dispatcher's Shoes
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June 29th, 2005 -- CRM Today When Do You Allow Computers to Make Decisions for You?
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April 27th, 2005 -- Network World Teaching Users that Change is Not Always Bad
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April 23rd, 2005 -- Customer Interaction Solutions Of Jackpots And Jugglers, Making Service Optimization Work For You
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April 15th, 2005 -- Service Management 365 Service tycoons play the game
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April 5th, 2005 -- Directions Magazine Field Service Management - Where Logistics Meets Location Technology
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February 16th, 2005 -- Service Management 365 Utility engineers set for service shake up
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December 29th, 2004 -- MRO Magazine Intelligent Troubleshooting: The fine art of finding the cause of equipment problems gets a hand from 'smart' software using artificial intelligence
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December 13th, 2004 -- CRM Magazine The Six Most Overlooked Customer Touch Points
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December 10th, 2003 -- Industry Week Service And Maintenance Software Clicks
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November 1st, 2003 -- Mobile Enterprise Magazine So Hot You're Cool, So Cool You're Hot
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April 29th, 2003 -- Real Market Today - Expert Corner Can't Teach an Old Dog New Tricks
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March 19th, 2003 -- Directions Magazine BC Hydro Integrates ERP solutions with GIS
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January 1st, 2003 -- Internet World Managing the Algorithms of Time - An Interview with Anthony Palermo, VP Operations & Marketing, Knology
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October 02nd, 2002 -- Field Force Automation Precious Mettle - Who says mining and manufacturing companies can’t be as technologically sophisticated as the next company?