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Virtual Mobility Summit | Podcasts | Interactive Games |


Virtual Mobility Summit

Virtual Mobility Summit

For service organizations, the world of enterprise mobility is complex and brings with it many challenges and considerations.  From scalability, integration, and device selection to wireless communications, security, working environments and ‘buy-in’ from the users, the list just goes on and on. Along with the huge rewards a mobility solution can bring many risks and potential pitfalls. These risks and pitfalls are strengthened by the fact that it is such a dynamic market – rarely does a week goes by without the emergence of new vendors, new devices, or new technologies.

It is difficult to find the time to absorb all of the latest and greatest information and to stay on top of key trends. How do you know which solutions are proven in the field, scalable to meet the needs of your business and have solid business models to stay in business and support you in the future? For mobile workers in the field, connecting with colleagues face to face is not always possible as a means to share information- they rely on technology to stay in touch and access information. Virtual events are a great way for business executives to experience the benefits of a conference from the convenience of whatever location they are in via their laptop or tablet.

OnDemand Presentations in this summit include:

  • The New Era of Mobility: A Platform to Empower Every Mobile Workforce- Mike Karlskind
  • The Truth about HTML- Gil Bouhnick
  • Key Trends in Enterprise Mobility, IDG Analyst- Nicholas McQuire
  • Advice From Mobile Experts - Strategy, Preparation and Implementation, SAP Mentor, Mobile Analyst and Blogger- Kevin Benedict
  • Implementing an Integrated Mobile Workforce Management system to Transform the Business and Achieve High Performance Objectives, Sempra Energy
  • Lessons Learned from the Field - Successfully Optimizing Mobile Workers, Editor in Chief of Field Technologies Online- Sarah Howland


Podcasts

Hear Networkfleet Discuss the Benefits of the ClickIMRS Solution

Networkfleet Drives Operational Improvement with Mobile Workforce Automation Solution from ClickSoftware

Download this podcast to learn how this San Diego based company benefits from:

  • Global manager views of all orders in progress
  • Automated reporting replacing laborious SQL queries
  • Adaptable data views to save users' time by eliminating distractions
  • Automatic alerts that prevent orders from slipping through cracks

The Real Time Service Enterprise

Speaker: Dr.Moshe BenBassat, CEO of ClickSoftware

Workforce optimization is front of mind for any service organization, particularly during a recession. Regardless of the industry, companies are working hard to maintain or improve service even as they are tightening their belts. It can be a colossal challenge to ensure workers in the field show up to service calls on time as customer demands increase and market conditions worsen. One effective approach in these economic times incorporates software that helps companies react in real time to schedule changes while providing the visibility to anticipate future events. During this podcast, BenBassat provides clear examples of how companies can use this technology along with proven methodologies to weather the storm and strengthen their overall service strategy.

Squeezing Maximum Value from Mobile Workforce Resources

In this 11-minute educational podcast, hear Mike Karlskind, Senior Business Analyst at ClickSoftware, discuss how to squeeze optimal value from your mobile workforce and raise customer loyalty.


Interactive Games

Take the W6 Scheduling Challenge!

Think you have what it takes to be a top scheduler?

Compete with industry peers in this online game to see if you have what it takes to become the best at optimally scheduling field resources.

Who does What, for Whom, With what, Where, and When? (Also known as the W6 challenge)

Considerations are plentiful, and will get you thinking about just how much effort and strategizing goes into building the best schedule. From having to take into account skill sets of varied engineers, to calendar and time dependency rules, this game will help you to appreciate just how complex it is to build a schedule that meets the needs of the business and the customer.

Don't forget to send us a screenshot of your final score upon completion to see how you compare to your industry peers. The best scores will be posted on the site each month! Good luck!