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Case Studies

 

Allstream
ClickSchedule Helps Allstream Eliminate Scheduling Errors and Increase Daily Customer Visits Completed by Technicians
Anglian Water Services
Discover how the largest water company within England and Wales transformed their service delivery process.
Badenova
Energy provider Badenova, has optimized its resource planning and centralized its work order management process with ClickSchedule.
Beeper
Beeper, the most innovative and reliable call center company in Israel integrates ClickRoster.
Bell Canada
Learn how the national leader for communications in the internet world incorporates ClickSchedule.
Bord Gais
See how Bord Gais increased capacity and improved customer service with ClickSoftwares ClickSchedule.
Bosch Communication Center
Learn how Bosch Communication Center Improved Call Center Productivity by 50%
Diebold
Observe how Diebold Improves Service and Reduces Costs with Real-Time Optimized Scheduling.
Direct Energy
Energy Supplier Direct Energy achieved many outstanding business milestones with ClickSchedule, including instantly managing the contracts of 1.1 million rental customers, and reducing dispatch labor by 70%.
EnerCen
At Enercen, ClickSchedule Increases Customer Visits per day while reducing emergency response time
ETSA Utilities
ESTA Utilities is the electricity distribution business for the state of South Australia. With the integration of ClickSchedule, schedulers make smart decisions about prioritization and crew scheduling.
Gaz Metropolitain Plus
Gaz Metropolitain,one of the largest natural gas distributors in Canada boosts productivity by 50%.
KinCare
KinCare revolutionizes the Australian Homecare Market with ClickSoftware
Knology
This case study reviews how Knology Improves Its First Time Fix Rate.
Konica Minolta
This case study investigates how Konica Minolta Increased Field Engineer Productivity and Improved Customer Service.
Ledcor
Optimized Scheduling Helps Ledcor Increase Daily Work Completed by Technicians and Accelerate Billing Cycles
Networkfleet
Network fleet Drives Operational Improvement with Mobile Workforce Automation Solution from ClickSoftware
The Ohio Department of Commerce
Find out how the Ohio Department of Commerce enhanced Productivity by 25%.
Pacific Gas & Electric
One of the largest combined natural gas and electric utilities in the United States meets Customer Service with ClickSoftware.
Portugal Telecom
ClickMobile drive Portugal Telecom field efficiency, solution empowers workforce in 2.1m site visits a year and while expanding into pay-TV market.
Scotia Gas Networks
Scotia Gas Networks improves field operations with real-time scheduling and optimization
Southern California Edison
Southern California Edison applies ClickSoftware solutions to help deliver a $9 billion capital restructuring program.
Telekom Austria
Austria's largest telecommunications provider transforms Service Delivery with Optimized Workforce Management .
Unisys
You will be amazed how Unisys Drives Significant Productivity Improvements While Reducing Costs with Optimized Scheduling.
Vivint
This case study's examines Vivint- a world-class provider of customer support and services with automated scheduling and mobility solutions.
Vodafone
Observe how Vodafone Increased Volume of Work without Increasing Size of Field Workforce .
VELUX
Explore how VELUX -internationally known roof windows and skylights, provides service in more than 40 countries with ClickSchedule.