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2/27/2014
Why Intelligent Toothbrushes Might Make Your Working Life Easier
2/26/2014
Mobility for Better, Quicker Emergency Response for Utilities
2/21/2014
The Cloud Isn't One-Size-Fits-All: How To Select The Right Solution
2/20/2014
Alpitel to implement ClickSoftware mobility platform
2/20/2014
One Roof Energy: We Promise Not to Stalk You
2/18/2014
ClickSoftware to acquire Silicon Valley firm for $14.7M
2/18/2014
ClickSoftware agrees to buy Xora for $14.7m
2/14/2014
Five Steps to Becoming a Cloud-Ready Company
2/6/2014
With Incredible Labs, Yahoo Gears Up for an Intelligent Mobile Assistant
1/21/2014
‘Snowmaggedon’ no match for ClickSoftware
1/20/2014
Intelligent Computers for an Intelligent Workforce
1/17/2014
First law of forecasting
1/16/2014
Wind calls in ClickSoftware to provide premier service
1/15/2014
Wind to migrate to ClickSoftware mobility platform
1/1/2014
For Iberdrola, USA, Real-Time Workforce Scheduling is Just a Click Away
12/17/2013
Tired Of The Monotony? Try A Little Autonomy
12/12/2013
Mobile Workforce Management: Taking the next step in field communications
12/12/2013
Connecting in the field
12/6/2013
Can a mobile business improve effectiveness?
12/4/2013
Should the Title of CIO Be Changed to CCO?
12/2/2013
Pipe Up: Change Management for Utilities
11/30/2013
Field Service: first to mobilize still feeling the benefits
11/25/2013
Trilogy Services to increase worker productivity with mobility software
11/21/2013
Q&A Your Way to Better Service (and Sales)
11/20/2013
'The biggest change we've seen is large customers demanding cloud' - ClickSoftware CEO
11/20/2013
Mobile technology holds key to up-skilling workforces
11/20/2013
Ledcor's Mobile Workforce Optimization Blueprint
11/13/2013
How to Avoid Cloud Vendor Lock-In
11/7/2013
Five Apps to Boost Worker Efficiency
10/25/2013
Could Your Company Benefit From Tech-To-Tech Social Collaboration?
10/15/2013
Telecom takes automation to the field
10/15/2013
Telecom Namibia picks ClickSoftware for technicians
10/7/2013
Head in the Cloud: Emphasizing Customer Service in the Era of Cloud Computing
9/25/2013
Easy Contractor Management Through Connectivity And Mobility
9/12/2013
Want better service collaboration? It's in the Cloud
9/4/2013
20 Things You Don’t Know About the Private Cloud that You Should
8/28/2013
Mobility Platforms: singing from the same score
8/21/2013
How to Choose the Right Mobile Device: Five Considerations
8/21/2013
ClickConnect – keynote and interview with Moshe BenBassat
7/30/2013
Top five fixes for a sluggish mobile workforce
7/29/2013
Construction Company Looks to the Cloud for Workforce Scheduling
7/23/2013
ClickSoftware Technologies appoints new chairman
7/1/2013
SourceGas Takes the Driver's Seat in Workforce Scheduling
6/28/2013
Why companies should promote secure BYOD
6/25/2013
What can the field service world do for nursing?
6/25/2013
Should You Make The Switch To HTML5?
6/15/2013
The Future of Mobility
6/6/2013
Hot cloud products IT pros swear by
6/6/2013
Fave Raves: 25 IT pros name their favorite products
6/6/2013
How Much Is Your Smartphone Worth?
5/29/2013
India is still at a nascent stage for mobile workforce management adoption
5/28/2013
Daily Deal
New Survey Finds That Your Smartphone Could Be Worth $12,000
5/28/2013
Clicksoftware aposta em soluções móveis para teles brasileiras
5/27/2013
Times of India
Smartphones apps help you save 22 days per year: Study
5/24/2013
Enterprise Mobility Today
Your Smartphone Just Saved You $12,000
5/23/2013
Service Management
The Role of Mobile Workforce Solutions in Combating Extreme Weather Events
5/22/2013
Mobile Enterprise
What is Your Smartphone Worth?
5/22/2013
Smartphone Savings
5/22/2013
CXOtoday.com
Americans spend up to $12K in time-saving smartphone apps
5/21/2013
AOL Daily Finance
A $12,000 Smartphone May Already Be in Your Pocket
5/21/2013
TMCnet
Why Your Smartphone is Actually Worth About $12,000
5/10/2013
Why did I buy that?
5/2/2013
Next-Generation Search: Software Bots Will Anticipate Your Needs
4/9/2013
Taking Your Mobile Engagement to the Next Level
3/5/2013
In Brazil, The Next Wave of BPO Could be Driven From a Mobile Device
2/27/2013
Leverage Service as a Strategic Weapon with Attitude and Discipline
2/25/2013
Top 5 Apps to Help Busy Moms
2/25/2013
The World Of Lite Apps Continues: ClickExpress Launches – An App for Mobile Users
2/25/2013
Products of the Week: ClickExpress Lite
2/21/2013
ClickSoftware Technologies Unveils Free App for Mobile Workforce Optimization
2/19/2013
How to Manage Project Teams with a Mobile App
2/1/2013
The Role of Mobility in Combating Extreme Weather Events
1/28/2013
Increase Customer Satisfaction With Enterprise Mobility
1/25/2013
10 Mobile Apps That Save Time, Boost Work Efficiency
1/17/2013
Five Tips for Launching a Successful Mobile Enterprise Project
1/8/2013
Inc.
Engaging your customers on social media can reap great rewards, and ignoring them could cost you.
1/5/2013
Field service automation – a broadening landscape
While most businesses have automated some aspects of their mobile operations, many still have a long way to go before they realise the true potential savings, says Sharon Clancy, who from the experts about the drive for integration, real-time data feedback and staunching efficiency bleeds.
11/26/2012
Enterprise mobility marks a new road for the man in a van
10/31/2012
Service Management Online
There are three ingredients to any successful business project where IT is a key factor: People, process and technology.
10/26/2012
Field Technologies
10/15/2012
ClickSoftware Launches ClickExpress
8/21/2012
Oi: nova solução de gestão integrada
8/20/2012
Service Management Online
An infographic taking a look at how mobile workforces will deal with the increased traffic and changed transport routes in and around London due to the summer games.
8/13/2012
Oi investe em melhoria na gestão de equipes em campo
8/3/2012
Oi wants to improve management of mobile workers
With ClickSoftware's platform, the operator must gain more agility and enhance standardization of processes in the area of customer service.
7/25/2012
HTML5 Levels The Mobile Playing Field
One ongoing challenge in mobile application development has been supporting multiple, often quickly changing, platforms.
6/26/2012
5 Essential Questions To Ask Before Deploying Enterprise Apps
There are thousands of stand-alone mobile business apps, yet when it comes to building a long-term mobile strategy, enterprise companies need to ask themselves five critical questions.
6/23/2012
The Impact of Social Media on Customer Service
6/20/2012
The Future of Mobile Workforces: BYOD?
6/4/2012
ClickSoftware's Benbassat on Mobile Applications
In an interview with Bloomberg Television's "Inside Track."Moshe Benbassat, chief executive officer of ClickSoftware Technologies expounds about the growth of business software applications for mobile devices.
6/1/2012
Shopping Around for Apps: How Your Small Business Can Benefit from Price Comparison
Shopping Around for Apps: How Your Small Business Can Benefit from Price Comparison
5/15/2012
SAP, ClickSoftware Grab App Store Lead
Is a cyber store the key to selling mobile apps for business users? Find out in this article.
4/27/2012
Standardized Software, Device Flexibility Simplify Mobility
How do you optimize an already-optimized field service organization? Questar Gas found a way — through the deployment of iPhones and Toughbook's running ClickSoftware’s mobility solution.
4/17/2012
The ClickAppStore is Now Open - Enterprise Mobility Goes to the Next Level
ClickSoftware Technologies has announced the awaited release of its new ClickAppStore, offering a rich variety of business apps and a visual development studio to integrate discrete apps into composite apps, sharing context and running streamlined workflows.
4/17/2012
ClickSoftware launches new Mobile AppStore
Workforce management software maker ClickSoftware Technologies Ltd. (Nasdaq: CKSW) has repackaged its software services to operate in the mobile world.
4/3/2012
7 Ways to Drive Down Your Fleet Gas Bill
In this article you will discover 7 Ways to Drive Down Your Fleet Gas Bill
3/26/2012
Drive Less and Do More
Read about what savings affect a company’s bottom line directly and significantly, and are being achieved throughout leading service organizations .
2/6/2012
What's the best way to get over a fear of networking?
ClickSoftware's own VP of Sales North America Steve Timms is interviewed by the Boston Business Journal asking, "What's the best way to get over a fear of networking?"
1/5/2012
Leveraging Mobile Technologies Supplement
ClickSoftware customer Weldon Feightner, Regional VP, Knology discusses “Software Deployment Missteps You Can Avoid”.
12/21/2011
Prediction: The last days of mobility
Mobility is part of our everyday life. It is already incredibly powerful, and it seems to becoming even more so every day, with new uses, sleeker gadgets, and new contributions to just anything that we do.
11/10/2011
ClickSoftware Clicking With Utilities, Telecoms
Moshe BenBassat, CEO of ClickSoftware Technologies, says utilities and telecommunications companies are proving to be good end markets for his ClickSoftware's solutions.
11/9/2011
Change Management The Key to Realizing Results
This article discusses Change Management -The Key to Realizing Results with ClickSoftware's Felisa Berg, Project Portfolio Manager PS Delivery
10/1/2011
Field Service Embraces New Mobile Devices
Smartphones , Ipads, and other consumer technologies find a home in the service technicians toolbox.
8/2/2011
Mobile Workforce Optimization: Missteps to Avoid
Weldon Feightner, regional VP of Knology, reviews the seven keys to success in the service industry.
7/5/2011
Improving Field Operations with Technology
ClickSoftware's Vice President of Global Marketing Simon Morris examines the introduction of operational technology that enables constant business improvements
7/1/2011
Routing Solutions Help Operators Do More With Less
ClickSoftware's VP of Product Strategy, Israel Beniaminy reflects on the rising fuel costs and a capacity shortage are driving the need for better scheduling and routing systems
6/23/2011
Portugal Telecom Benefits from ClickSoftware Workforce Management
Contributing Editor at TMCnet, Susan J. Campbell looks into Portugal Telecom's successful deployment of ClickSoftware
6/16/2011
Severn Trent Water CIO’s Strategy Update
During the CIO interview with Severn Trent Water, Myron Hrycyk,discusses the new headquarters that the utility company was building for itself.
6/8/2011
Drive Less, Do More: Service Fleets Can Join The Hypermiling Craze
Moshe BenBassat, CEO and Chairman of ClickSoftware, on how fuel prices inch toward all-time highs, consumers are once again joining the “hyper-milling” movement.
6/1/2011
ClickSoftware featured on Mad Money with Jim Cramer
ClickSoftware's Chairman and CEO, Moshe BenBassat describes the company's technologies, with Mad Money host Jim Cramer.
5/20/2011
Business Mobility - ClickSoftware Brings the App Store Concept to Enterprise Mobility
ClickAppStore is the first ‘Do It Yourself’ store for developing and deploying mobile business solutions by IT staff with minimal technical skills.
5/19/2011
Customer Relationship Management in the Cable Field: A Generational Question
View how DIRECTV is keeping up with the instant-gratification demands of the younger generation by utilizing ClickSoftware
5/13/2011
ClickSoftware announces ClickAppStore for Mobile Business Applications
ClickSoftware leads the 'App Store' concept to the world of business applications for enterprise mobility.
5/10/2011
The Starter Kit Concept and Working in the ClickAppStore
Uncover the concept of Starter Kits and the ClickAppStore that are anticipating a revolution in the business mobility market .
4/26/2011
Skanska’s Field Force Goes to Work on an Apple
This Article reviews the leading construction company Skanska and their decision to introduce a new mobile workforce management system from ClickSoftware.
4/19/2011
Customer Relationship Management in the Cable Field: A Generational Question
In an interview with Moshe BenBassat, CEO and Chairman of ClickSoftware clarifies cable companies obligation to heighten their efforts in customer service.
4/6/2011
Device choices make mobile workforce management decisions primary
ClickSoftware customers express their opinions regarding the integration of iPad's in the hands of their mobile workforce.
4/5/2011
ERP, Services, Telephony and Mobile
Will software vendors seize the new opportunity or will they continue to view cell phones as phones and not as business process change agents? Learn more in this article.
3/30/2011
Gartner & 1to1 CRM Excellence Awards 2011 -- The (Business) Case for Customer Centricity
As the 2011 Gartner & 1to1 Media CRM Excellence Award winners prove, outstanding customer strategies produce impressive business results.
3/23/2011
Mobile Expert Video Series: ETSA Utilities' Jason Lante
ETSA discusses implementing software from SAP mobility partner, ClickSoftware and integrating it with SAP Australia.
3/21/2011
Optimization Then & Now: Going Mobile
Dr. Moshe BenBassat, CEO of ClickSoftware portrays how mobile workforce management can optimize a business’s physical and human resources.
3/1/2011
On the Road to Agile Mobile Business Applications
Dr. Moshe BenBassat, CEO of ClickSoftware, on how consumer-level applications are a catalyst for mobile business applications
2/28/2011
Stepping Stones to Better Solutions
Simon Morris, Vice President for Global Marketing at ClickSoftware, on why mobile clients are just stepping stones to better solutions.
2/1/2011
Rolling Out Field Service Software? Avoid These Mistakes
Experts clue you in to common mistakes companies make when deploying field service software, and provide advice on how to avoid these mistakes during your rollout.
1/12/2011
Optimizing Workforce Scheduling and Management
While many businesses suffered the ill effects of the recession, APX Alarm experienced an unprecedented growth spurt. Find out how in this article.
12/27/2010
Why HTML5 Will Really Matter in 2011
While HTML5 may not be fully baked just yet, the reality is that developers need HTML5 today to address the largest available market. Learn more in this article.
12/20/2010
Optimized Work Force, Outage Management
Power outages, unplanned and planned, have occurred since electricity was discovered. Now, the rise of technology has enabled a leap forward in the speed with which we can identify an outage's cause or predict it.
12/14/2010
The Wall Street Transcript Featuring ClickSoftware
In an interview with "Connecting Market Leaders with Investors, "Moshe Benbassat, chief executive officer of ClickSoftware Technologies provides an overview of ClickSoftware.
12/1/2010
Five Common Mistakes to Avoid when Selecting and Deploying a Mobile Solution- Part 1
Simon Morris, vice president of marketing at ClickSoftware, with the first five common mistakes to avoid when selecting and deploying a mobile solution.
12/1/2010
Five Common Mistakes to Avoid when Selecting and Deploying a Mobile Solution- Part 2
Simon Morris, vice president of marketing at ClickSoftware, with the first five common mistakes to avoid when selecting and deploying a mobile solution.
10/27/2010
Bloomberg Business Week
When customers expect a negative experience, that’s your best opportunity to surprise them, turning exasperation into delight. The secret in this article.
9/15/2010
IT-Director
Bank Leumi, the largest bank in Israel, has selected ClickSoftware to help mobilize its employees across the enterprise.
8/23/2010
5 tips for keeping your cool when heat waves strike
Heat waves are typically expected. However, With these 5 tips, you can have the right number of workers, with the right skills, in the right places, at the right time — a surefire way to stay cool when the heat is on.
7/22/2010
TMCnet.com
A leading national telecommunications company in Canada, implements Clicksoftwares Service Optimization Suite.
6/22/2010
Konica Minolta Demonstrate Impressive Tangible Returns with ClickSoftware
With the implementation of Clicksoftwares ClickSchedule solution, Konica Minolta Workforce Management improves competitive edge.
6/11/2010
Is a bad economy good for customer service?
Cutbacks might seem prudent right now, but smart companies are investing in customer service during the downturn
4/12/2010
CNN Money.com
Stop laying off customer service workers! Smart use of software can eliminate 'cable guy syndrome,' and save jobs.
3/4/2010
Computer Weekly
Utility meter management company OnStream has reacted to losing its largest client by revamping its IT with ClickSoftware.
1/29/2010
Computer Weekly
Rok aims to enhance the balance of power in the building industry by better use of staff based on an automated scheduling system from ClickSoftware Technologies.
1/21/2010
Computing Magazine
In an interview with Computing Magazine, Severn Trent Water CIO Myron Hrycyk , explains about the company's prime focus on technology investments designed to drive down operating costs.
12/22/2009
IT Director
ClickSoftware Releases "Service Chain Optimization For Dummies"
12/9/2009
Computer Weekly
Learn about what components are required for smart meters demand and smart deployment
12/7/2009
DestinationCRM.com
ClickSoftware unveils standalone mobility suite.
11/11/2009
IndustryWeek
Most manufacturers recognize knowledge transfer as an issue, yet fail to act on it -- especially when it comes to field service.
7/1/2009
Financial Times Online
Improve service by spending on efficiency
8/21/2008
Computer Weekly
Olympics telecoms provider China Netcom Group Corporation (CNC) is protecting the games' communications with mobile workforce management technology from ClickSoftware.
8/1/2008
Aberdeen Sector Insight
Mid-size service firms are looking to effectively schedule and route their field technicians to enable faster service response times.
6/1/2008
TMCnet.com
At a consumer level, people are increasingly making decisions based not just on price, but also on environmental impact.
3/1/2008
Inbound Logistics Magazine
Service organizations improve customer service with reduced fuel consumption and emissions can take a significant step by capitalizing on the inherent optimization capabilities in location-based services.
3/1/2008
Baseline
With 42 events in seven different cities, the trick to keeping the Olympic Games running with state-of-the-art technology is a lot of hard work and testing to make it look seamless and perform well.
2/1/2008
Directions Magazine
View five tips for what service organizations can do to burn less gas and minimize their carbon footprint.
2/1/2008
destinationCRM.com
Service optimization technology changes the dynamic so that companies can make smarter decisions in real time to support customer demands on the fly.
1/1/2008
Boston Business Journal
ClickSoftware’s solutions help companies deploy workers in the field, updating schedules on the fly as clients’ demands change.
1/1/2008
Mobile Enterprise Magazine
In this article, we'll observe the most imperative considerations when selecting the right mobile device for your mobile strategy.
10/1/2007
Utility and Automation T&D
An overview of the global smart meter landscape, including challenges, guidelines , and key measurements to success.
8/1/2007
Directions Magazine
This article discusses the benefits of SLR, and how service organizations can use this approach to increase revenues and strengthen customer relationships.
8/1/2007
Electric Light & Power
Balance of Power - The supply and demand of lineman minutes
1/25/2007
IT Business
Three years ago, the company updated the scheduling system with tools from scheduling software specialist ClickSoftware, enabling jobs to be automatically prioritized and assigned
8/4/2005
CRM Magazine
Utilities are finding ways to improve service through automated technology. The result is increased ROI in the field, at the call center, and across the business.
4/27/2005
Network World
You're about to roll out an enterprise application that touches most parts of the organization - how should you go about training the end users whose way of working will dramatically change when the new software is introduced?
4/23/2005
Customer Interaction Solutions
Jackpots And Jugglers Making Service Optimization Work For You
4/5/2005
Directions Magazine
A logistics solution, such as ClickSoftware with integrated geospatial technology from MapInfo, is an excellent example of the integration of location technology with a business analytics solution
12/13/2004
CRM Magazine
In this article you will discover the six most overlooked customer touch points.
3/19/2003
Directions Magazine
BC Hydro Integrates ERP solutions with GIS.