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5/28/2013
Daily Deal
New Survey Finds That Your Smartphone Could Be Worth $12,000
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5/27/2013
Times of India
Smartphones apps help you save 22 days per year: Study
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5/23/2013
Service Management
The Role of Mobile Workforce Solutions in Combating Extreme Weather Events
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5/22/2013
CXOtoday.com
Americans spend up to $12K in time-saving smartphone apps
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5/21/2013
TMCnet
Why Your Smartphone is Actually Worth About $12,000
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1/8/2013
Inc.
Engaging your customers on social media can reap great rewards, and ignoring them could cost you.
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1/5/2013
Field service automation – a broadening landscape
While most businesses have automated some aspects of their mobile operations, many still have a long way to go before they realise the true potential savings, says Sharon Clancy, who from the experts about the drive for integration, real-time data feedback and staunching efficiency bleeds.
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10/31/2012
Service Management Online
There are three ingredients to any successful business project where IT is a key factor: People, process and technology.
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8/20/2012
Service Management Online
An infographic taking a look at how mobile workforces will deal with the increased traffic and changed transport routes in and around London due to the summer games.
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6/4/2012
ClickSoftware's Benbassat on Mobile Applications
In an interview with Bloomberg Television's "Inside Track."Moshe Benbassat, chief executive officer of ClickSoftware Technologies expounds about the growth of business software applications for mobile devices.
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3/26/2012
Drive Less and Do More
Read about what savings affect a company’s bottom line directly and significantly, and are being achieved throughout leading service organizations .
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12/21/2011
Prediction: The last days of mobility
Mobility is part of our everyday life. It is already incredibly powerful, and it seems to becoming even more so every day, with new uses, sleeker gadgets, and new contributions to just anything that we do.
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7/5/2011
Improving Field Operations with Technology
ClickSoftware's Vice President of Global Marketing Simon Morris examines the introduction of operational technology that enables constant business improvements
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4/5/2011
ERP, Services, Telephony and Mobile
Will software vendors seize the new opportunity or will they continue to view cell phones as phones and not as business process change agents? Learn more in this article.
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3/21/2011
Optimization Then & Now: Going Mobile
Dr. Moshe BenBassat, CEO of ClickSoftware portrays how mobile workforce management can optimize a business’s physical and human resources.
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2/28/2011
Stepping Stones to Better Solutions
Simon Morris, Vice President for Global Marketing at ClickSoftware, on why mobile clients are just stepping stones to better solutions.
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12/27/2010
Why HTML5 Will Really Matter in 2011
While HTML5 may not be fully baked just yet, the reality is that developers need HTML5 today to address the largest available market. Learn more in this article.
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12/20/2010
Optimized Work Force, Outage Management
Power outages, unplanned and planned, have occurred since electricity was discovered.
Now, the rise of technology has enabled a leap forward in the speed with which we can identify an outage's cause or predict it.
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10/27/2010
Bloomberg Business Week
When customers expect a negative experience, that’s your best opportunity to surprise them, turning exasperation into delight. The secret in this article.
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9/15/2010
IT-Director
Bank Leumi, the largest bank in Israel, has selected ClickSoftware to help mobilize its employees across the enterprise.
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8/23/2010
5 tips for keeping your cool when heat waves strike
Heat waves are typically expected. However, With these 5 tips, you can have the right number of workers, with the right skills, in the right places, at the right time — a surefire way to stay cool when the heat is on.
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7/22/2010
TMCnet.com
A leading national telecommunications company in Canada, implements Clicksoftwares Service Optimization Suite.
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4/12/2010
CNN Money.com
Stop laying off customer service workers! Smart use of software can eliminate 'cable guy syndrome,' and save jobs.
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3/4/2010
Computer Weekly
Utility meter management company OnStream has reacted to losing its largest client by revamping its IT with ClickSoftware.
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1/29/2010
Computer Weekly
Rok aims to enhance the balance of power in the building industry by better use of staff based on an automated scheduling system from ClickSoftware Technologies.
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1/21/2010
Computing Magazine
In an interview with Computing Magazine, Severn Trent Water CIO Myron Hrycyk ,
explains about the company's prime focus on technology investments designed to drive down operating costs.
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12/22/2009
IT Director
ClickSoftware Releases "Service Chain Optimization For Dummies"
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12/9/2009
Computer Weekly
Learn about what components are required for smart meters demand and smart deployment
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11/11/2009
IndustryWeek
Most manufacturers recognize knowledge transfer as an issue, yet fail to act on it -- especially when it comes to field service.
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8/21/2008
Computer Weekly
Olympics telecoms provider China Netcom Group Corporation (CNC) is protecting the games' communications with mobile workforce management technology from ClickSoftware.
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8/1/2008
Aberdeen Sector Insight
Mid-size service firms are looking to effectively schedule and route their
field technicians to enable faster service response times.
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6/1/2008
TMCnet.com
At a consumer level, people are increasingly making decisions based not just on price, but also on environmental impact.
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3/1/2008
Inbound Logistics Magazine
Service organizations improve customer service with reduced fuel consumption and emissions can take a significant step by capitalizing on the inherent optimization capabilities in location-based services.
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3/1/2008
Baseline
With 42 events in seven different cities, the trick to keeping the Olympic Games running with state-of-the-art technology is a lot of hard work and testing to make it look seamless and perform well.
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2/1/2008
destinationCRM.com
Service optimization technology changes the dynamic so that companies can make smarter decisions in real time to support customer demands on the fly.
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2/1/2008
Directions Magazine
View five tips for what service organizations can do to burn less gas and minimize their carbon footprint.
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1/1/2008
Boston Business Journal
ClickSoftware’s solutions help companies deploy workers in the field, updating schedules on the fly as clients’ demands change.
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1/1/2008
Mobile Enterprise Magazine
In this article, we'll observe the most imperative considerations when selecting the right mobile device for your mobile strategy.
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10/1/2007
Utility and Automation T&D
An overview of the global smart meter landscape, including challenges, guidelines , and key measurements to success.
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8/1/2007
Directions Magazine
This article discusses the benefits of SLR, and how service organizations can use this approach to increase revenues and strengthen customer relationships.
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1/25/2007
IT Business
Three years ago, the company updated the scheduling system with tools from scheduling software specialist ClickSoftware, enabling jobs to be automatically prioritized and assigned
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8/4/2005
CRM Magazine
Utilities are finding ways to improve service through automated technology. The result is increased ROI in the field, at the call center, and across the business.
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4/27/2005
Network World
You're about to roll out an enterprise application that touches most parts of the organization - how should you go about training the end users whose way of working will dramatically change when the new software is introduced?
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4/5/2005
Directions Magazine
A logistics solution, such as ClickSoftware with integrated geospatial technology from MapInfo, is an excellent example of the integration of location technology with a business analytics solution
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12/13/2004
CRM Magazine
In this article you will discover the six most overlooked customer touch points.
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