Indoor location in field service – you read about it, now watch the video!
Back in 2008, we wrote about our planned research on indoor location.
Well, now you can see it in action: this video highlights the benefits in efficiency, productivity and workforce safety. Some more background is rationale for the development is here.
What do you think? Will the impact of indoor location technology on field service be comparable to the impact we saaw woth outdoor location (GPS)? If so, when will we see it happening? How can we balance the need to respect workforce privacy with the value of making the workforce’s job easier and safer?