ClickSoftware is the leader in mobile workforce management solutions. In order to help you establish a mobility solution that will become the driving force in your service company, we offer you white papers, eBooks and webinars from experts in this field. Read how to build a mobile strategy, or if you are further along in your strategy, peruse the materials on mobile apps and how mobile apps will save your service business time and money. Check out the fun Infographics at the bottom of the page for facts and figures relating to mobility and service businesses.
Author: Gil Bouhnick, VP of Mobility The answer is: it depends. You probably don’t need the duo immediately, but the features are such that for workers out in the field, especially those that work for utilities, communications service providers, capital
Author: Katelyn Burrill Utilities face a market in which regulatory and environmental compliance, costly grid infrastructure projects and customer satisfaction directly threaten profitability and Return on Equity. There are constant challenges to transform service delivery, automate critical activities, and provide
With increased demand and expectations from customers, and as much demand from management to balance service experience with operational costs, how can field service organizations stay competitive? Mobile technology can help alleviate many common customer complaints. New research findings reinforce
Keeping employees engaged is key to keeping loyal customers, yet most companies have not been able to master the matrix of costs vs. ROI in the complex push and pull environment of financial obligations and customer satisfaction. But the answer
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