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On-Demand Webinar Registration
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Service Proficiency Through Attitude and Behavioral Change
This webinar explores the psychological effects of change management initiatives, and it is a serious consideration for all organizations embarking on the service proficiency journey. Failure to manage change effectively is a major source of stress. Our guest speaker for this session is Dr. James Briscoe, one of the UK's leading psychiatrists. Dr. Briscoe has a wealth of knowledge, both practical and theoretical, in managing stress in the workplace and will share with us his observations and practical advice on how to get people to positively embrace change.
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