Built with algorithms and developed by experts in the service industry,our demand forecasting software offers intelligent and optimized workforce demand forecasting. Forecast over any time frame and track historical forecasting decision to limit future over-forecasting. Use visualization of standard measurements (MAPE) and manually adjust forecasts based on human understanding and judgment. Forecast over any time frame and across all levels of the business.
ClickSoftware’s intelligent workforce demand forecasting software produces accurate demand forecasts that can be used across the entire company. By considering past experiences, seasonality and service cycles, you can create credible forecasts for the entire organization, individual business units and product lines.
Forecast any business factor for combinations of territories, job types and product lines.
Manipulate forecasts to illustrate specific business events and take into account future events and demand.
Remove anomalies to prevent unnecessary skewing of projected demand.
Our goal is to help your workforce forecasting succeed and allow you to gain the full value of your software over the complete lifecycle of your solution. Working in a partnership mode, we will optimize and drive the value of your demand forecasting solution higher with professional that can help you through all the stages of your project – implementation, training, consulting and support.
In my mind ClickSoftware is the best business tool at our disposal to build flexibility into our business model and meet the infrastructure renewal requirements head on. We are glad we acted when we did and we are delighted we chose ClickSoftware
Ken Bodenhoefer, Senior Manager, Business Process & Technology Integration at Southern California Edison
The IT has been a great enabler…through handheld devices or rugged laptops (we are able) to deliver work out to the field, rather than pieces of paper or telephone messages.
David Cooke, Director of Water Services, Anglian Water Services
Once we implemented Click, I know everything…Based on that data, I have made a lot of decisions that have driven a better customer experience.
Josh Houser, VP Service and Inside Sales, Vivint
We did have high expectations and Click has definitely risen to those.
Ryan Yada, Director of Applied Technologies, Ledcor