ClickSchedule for Integrators (210)

Training is critical to getting the most out of any technology investment. ClickSoftware's experts help our customers to best use their service optimization solutions to reach their business goals.

Course Objectives

Upon the completion of the training, the participants will be able to:

• Design an integration between ClickSchedule and external systems
• Configure ClickSchedule to support the designed integration

(*The trainee is not expected to develop any custom components on ClickSchedule)

Duration

• 2 days

Prerequisites

• Computer science or information technology education or background
• Basic familiarity with integration concepts
• ClickSchedule knowledge is not required

Course Agenda

The following topics are covered during the course:

• ClickSchedule overview and basic architecture
• Integration concepts
• Working with SXPs
• ClickSoftware's integration manager
• Writing "Integration design specification"

Training Details

For dates and location of the next session please email to training@clicksoftware.com.

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