Customer Service Archives - Click Software

Category: Customer Service

Bundle this: Comcast’s deal with Amazon shows why a beautiful front-end experience won’t fly without back-end service, too

Most Recent Post | Steve Smith

Bundle this: Comcast’s deal with Amazon shows why a beautiful front-end experience won’t fly without back-end service, too

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50 Great Customer Service App Marriages from the AppExchange

Featured Post | Dana Liberty

50 Great Customer Service App Marriages from the AppExchange

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Wearable Technology and Customer Service: 50 Innovative Examples

Stephen Carbone | September 10, 2015

Wearable Technology and Customer Service: 50 Innovative Examples

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What Will Customer Service Look Like in 20 Years?

Dana Liberty | September 8, 2015

What Will Customer Service Look Like in 20 Years?

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6 Customer Service Scheduling Mistakes That Are Costing You Money (And How to Fix Them)

Stephen Carbone | September 3, 2015

6 Customer Service Scheduling Mistakes That Are Costing You Money (And How to Fix Them)

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September is the Worst Month for Customer Service Providers

Dana Liberty | September 1, 2015

September is the Worst Month for Customer Service Providers

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Customer Service in the Age of Social Media

Dana Liberty | August 11, 2015

Customer Service in the Age of Social Media

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6 Things We Love to Locate – GPS Positioning and Geotagging

ClickSoftware | July 23, 2015

6 Things We Love to Locate – GPS Positioning and Geotagging

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Who’s On First….With Contracted Mobile Workers

Howard Lear | July 14, 2015

Who’s On First….With Contracted Mobile Workers

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Can the Cloud Close the Gap for a Better Customer Experience?

Robert Stanley | July 7, 2015

Can the Cloud Close the Gap for a Better Customer Experience?

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