Cloud Services Specialist - ClickSoftware
service edge banner

Cloud Services Specialist


ClickSoftware, Inc. Level 12, 277 William Street, Melbourne VIC 30000, Australia

Position Duties

  • Deploy and operate large scale cloud infrastructure and application services in our own data centers on Amazon cloud and other Cloud providers.

  • Install and manage the ClickSoftware applications in our OnDemand staging / production environments on the cloud platform.

  • Establish Monitoring tools and maintain them.

  • Monitor all servers, load balancers and firewalls using suite of monitoring tools.

  • Support backup strategy with our database and critical file system Identify, troubleshoot and resolve network or system issues in OnDemand production environment to ensure we have the highest uptime and performance.

  • Participate in our 24/7 on-call emergency schedule, responding to both platform and software outages.

Required Skills/Experiences

  • Over 5 years of hands-on experience in SAAS companies. Overseeing global production environments in a HA infrastructure on a 24/7/365 basis. Extensive and proven experience with AWS services: Cloud formation, Auto-scaling.

  • Extensive system admin experience with Windows and linux. Experience building and configuring major internet host/network services with Windows Server 2008/2012.

  • Strong networking experience – Design and deploy large scale networks in AWS. Extensive and proven experience with Citrix Netscaler VPX appliance.

  • Advantage: Experience with NetScaler, NGINX, Central log solution like ELK stack, Lambda and EC2 Container Service. Automation tools: Chef, puppet.

How to Apply

Interested applicants should submit their resume/CV here.
Or email Mary-Ellen Messer at with cc'd and the job title in the subject.

Ready to transform your business? So are we.

Get started