Careers

Are you a bright, enthusiastic professional who strives for excellence?

ClickSoftware is brimming with intelligent, resourceful professionals who thrive in a collaborative environment whose foundation is built on mutual trust, respect and accountability. It’s time for you to join a technology leader that will challenge your skills and encourage you to provide new and daring ideas.  If you’re seeking a “can do” culture and excel at tackling issues with great agility, we want to speak with you!

Open positions

    • Finance: Vice President of Finance (Burlington, MA)

      As a key member of the Regional Management team, the Vice President of Finance will report to the CFO and assume a strategic role in helping manage the growth and development of ClickSoftware’s Americas Region. The VP of Finance will oversee the effective planning, and management of all financial-related activities for the region. This will include oversight of Controllership and Business aspects (FP&A and Transactional). The Vice President will play an active role in systems and processes development, simplification and optimization, in strategy and plan development, deals closing including contract negotiations and pricing.  The ideal candidate will have experience in a cloud software company and exhibit deep knowledge of related FP&A and revenue recognition. This position is based in our Burlington, MA office.

      More Info
    • Marketing: Sales Development Representative (Burlington, MA)

      Are you are an enthusiastic and driven sales professional looking to advance your career with an innovative enterprise software company?  ClickSoftware, the leading provider of automated workforce management and service optimization solutions, is seeking a driven Inside Sales professional to drive business development efforts in North America.  Candidates for this position should have a natural curiosity and intuitive ability to ask smart questions allowing you to easily identify potential new customers, and lay the foundation for building a regional pipeline.  We are looking for someone with the ability to build relationships and gain trust over the phone and by email with professionals at all levels.  

      More Info
    • US: PMO (Project Management Office) Lead (Burlington, MA)

      As a key member of the ClickSoftware Professional Services Group, the PMO Lead will be responsible for Project Management methodologies as well as guiding the organization to adopt agile concepts and practices. Define and develop the new way we “wow our customers” and enhance efficiency by partnering with other groups in the organization. The PMO is responsible for implementing methodologies and systems that will allow ClickSoftware to deliver innovative processes for quick and consistent delivery. In this role you will leverage your passion to mentor project and program managers to develop high performing teams.

      More Info
    • Professional Services: Senior Technical Consultant (Burlington, MA)

      The Senior Technical Consultant is a key player in an exciting, customer interfacing role that couples technical and client relationship skills to successfully implement our client’s product offerings. The Senior Technical Consultant will work within defined project teams to perform the technical implementation and necessary application configuration and development outlined during customer requirements meetings. The Senior Technical Consultant will be an integral part of the project’s full lifecycle and responsible for design, configuration, development and deployment of enterprise level, mission critical systems. 

      More Info
    • Sales: Account Executive – East Region

      The Account Executives primary responsibility is to drive sales revenue in the assigned territory and develop the pipeline and foundation for future growth.  The Account Executive will target new business, both directly and indirectly, and also assume existing customer accounts. The Account Executive will have previously demonstrated strong solution selling ability and have a proven over-achieving track record with over 5 years in enterprise software sales. In cooperation with the regional Director of Sales, the Account Executive will define the territory strategy and be empowered to execute it. This is a strong leadership role and requires individual excellence to demonstrate this on a situational and strategic basis

      More Info
    • Sales: Account Executive – Utilities (West Region)

      The Account Executive’s primary responsibility is to drive sales revenue in the assigned territory and develop the pipeline and foundation for future growth.  The Account Executive will target new business with a strong focus on the utility sector, both directly and indirectly, and may also assume existing customer accounts. The Account Executive will preferably have experience working with SAP.The Account Executive will have previously demonstrated strong solution selling ability and have a proven over-achieving track record with over 5 years in enterprise software sales. In cooperation with the regional Director of Sales, the Account Executive will help define the territory strategy and be empowered to execute it. 

      More Info
    • Sales: Account Executive – West Region

      The Account Executives primary responsibility is to drive sales revenue in the assigned territory and develop the pipeline and foundation for future growth.  The Account Executive will target new business, both directly and indirectly, and also assume existing customer accounts. The Account Executive will have previously demonstrated strong solution selling ability and have a proven over-achieving track record with over 5 years in enterprise software sales. In cooperation with the regional Director of Sales, the Account Executive will define the territory strategy and be empowered to execute it. This is a strong leadership role and requires individual excellence to demonstrate this on a situational and strategic basis

      More Info
    • Sales: Account Manager – West Region (Irvine, CA)

      The primary responsibility of the Account Manager is to drive revenue in assigned accounts and help ensure client retention.  He/She must be a goal oriented self-starter with outstanding relationship skills. Reporting to the Director of Sales, the Account Manager is also expected to coordinate approach, identify need, strategize and deliver against the accounts needs.  Other internal constituents include the executive & management team, professional services and Alliances. The Account Manager must be confident, capable and effective at integrating with a broad range of client personnel (from executive level, finance, and field operations) to ensure client success and the expansion of the solution footprint.

      More Info
    • Sales: Bilingual Solution Consultant (Burlington, MA or Irvine, CA)

      The Solution Consultant is an integral component of the Sales Department serving in an exciting, customer facing role that couples consultative selling with technical and customer relationship skills to successfully position ClickSoftware’s solutions. The Solution Consultant will work directly with Account Executives to understand customer and prospect challenges, map those requirements to an appropriate solution and deliver world-class demonstrations to present the value and benefits of ClickSoftware. This role supports the efficient expedition of the sales process and is highly influential in leading the customer to make purchasing decisions based upon sound functional, technical and financial analysis. 

      More Info
    • Sales: Solution Consultant (Burlington, MA or Irvine, CA)

      The Solution Consultant is an integral component of the Sales Department serving in an exciting, customer facing role that couples consultative selling with technical and customer relationship skills to successfully position ClickSoftware’s solutions. The Solution Consultant will work directly with Account Executives to understand customer and prospect challenges, map those requirements to an appropriate solution and deliver world-class demonstrations to present the value and benefits of ClickSoftware. This role supports the efficient expedition of the sales process and is highly influential in leading the customer to make purchasing decisions based upon sound functional, technical and financial analysis.   

      More Info
    • Sales: Wireless Channel Director (Mendota Heights, MN)

      This high profile role will engage with ClickSoftware senior management and senior management of your designated Channel Partner to develop and direct channel sales strategies, objectives, and initiatives to hit sales targets. This position will report directly to the National Sales Director.

      More Info
    • Support: Director Global Customer Support - Cloud Products (Burlington, MA)

      The Global Cloud Support group is responsible for the technical support to ClickSoftware suite of cloud products. Global Cloud Support strives to provide our customers and partners with prompt high quality service allowing them to realize maximum benefits out of their Service Optimization solution and ensure non-stop operation of the solution in production environments. The Director of Global Cloud Support leads the Global Cloud Support group. The job requires the ability to manage a large and geographically disperse group with the task of providing around the globe around the clock support services to our customers and partners. The role includes management of 1st and 2nd level support lines with interfaces to Product SME group.

      More Info
    Need More Assistance? Contact Us