Privacy Policy

ClickSoftware believes strongly that every person has the right to privacy. When using our website, services and/or products, you may give us information. ClickSoftware asks for and maintains information on its visitors and customers to provide a better, more personal experience. It is our guarantee that ClickSoftware will never sell or trade any of the information accumulated through the course of business about web visitors, customers or other contacts. This privacy statement describes the conduct and practices of ClickSoftware as it applies to our clients and visitors.

Cookies

ClickSoftware employs cookies in order for its server to recognize a return visitor as a unique user. Cookies are small text files placed in the 'Cookies' folder on a visitor's hard disk and allow for ClickSoftware to remember the visitor. The cookies placed by the ClickSoftware server are readable only by ClickSoftware, and cookies cannot access, read or modify any other data on a computer. All web-browsers offer the option to refuse any cookie, and if a visitor refuses the ClickSoftware cookie then ClickSoftware does not gather any information on that visitor.

Information Gathered

The ClickSoftware system will gather information such as what kind of browser a visitor is on, what operating system they are using, their IP address, and their clickstream information (for example, which pages they have viewed and how long they have been there). Note that information is only gathered while the visitor is on the website in question -- in this case www.clicksoftware.com. ClickSoftware monitors how a visitor arrives at the website, but cannot and will not gather information about other sites the visitor has been on.

At times, ClickSoftware may ask for more specific contact information to be entered as a means of registration before accessing a certain part of the site. ClickSoftware uses this information to understand its visitors and, with permission, to provide visitors with updates on the company and its products. A visitor may always option to not enter any information about themselves.

Usages of Info

ClickSoftware collects identifying information when you use certain ClickSoftware products or services, when you visit ClickSoftware.com web pages or microsite web pages, or when you enter promotions or contests.

ClickSoftware also automatically receives and records information on our server logs from your browser including your IP address, cookie information, time stamp (time page accessed as well as time spent per web page), as well as the specific pages you requested.

The only time ClickSoftware, its partners, subsidiaries, agents, officers or employees would provide specific information to anyone is if required to do so by law, and even then only to the proper authorities.

Changes to This Privacy Policy

If we later change our Privacy Policy, we will post those changes on our Web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.