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TERMS OF USE & PRIVACY STATEMENT

Last updated: April 4, 2012

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE (“WEBSITE”). ACCESSING THIS WEBSITE AND ANY PAGES OR MATERIALS CONTAINED IN THIS WEBSITE, INDICATES THAT YOU HAVE READ AND ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THIS WEBSITE. The terms “ClickSoftware”, “we”, “us”, “our” and “ours” when used in herein mean ClickSoftware Technologies Ltd., which includes all its parents, subsidiaries, divisions, branches, and affiliates.

Permitted Use
You are hereby authorized to view the information available on the Website for informational purposes only. However, the text and images on this Website may not otherwise be copied, modified, distributed, reproduced or reused without the express written permission of ClickSoftware.

Liability Disclaimers
The information contained in this Website is not comprehensive. Despite our efforts, it may not be accurate, up to date or applicable to the circumstances of any particular case. We cannot accept any liability for any inaccuracies or omissions in this Website and any decisions you make based on information contained in this Website are your sole responsibility. Neither ClickSoftware nor any of its subsidiaries accept liability for any direct, indirect, special, consequential or other losses or damages of whatsoever kind arising out of access to, or the use of the this website or any information contained in it.

You acknowledge and agree that the Website is provided "as is," "as available," and "with all faults," and is used only at your sole risk, to the fullest extent permissible by law. ClickSoftware disclaims all warranties, express or implied, of any kind, regarding the Website (including its content, information, software, and links), including without limitation any implied warranties as to title, non-infringement, accuracy, completeness, accessibility, compatibility, suitability, reliability, availability, timeliness, quality, or lack of viruses. ClickSoftware does not warrant that the functions performed by the Website will be uninterrupted, timely, secure or error-free, or that defects in the Website will be corrected.

Safe Harbor Statement
This Website contains express or implied forward-looking statements within the meaning of the Private Securities Litigation Act of 1995 and other U.S Federal Securities laws. Such “forward-looking statements” involve known and unknown risks, uncertainties and other factors that may cause actual results or performance to differ materially from those projected. The forward-looking statements in this Website are subject to risks and uncertainties, including those discussed in the "Risk Factors" section and elsewhere in ClickSoftware's annual reports on Form 20-F and in other filings with the Securities and Exchange Commission. Except as otherwise required by law, ClickSoftware is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise.

Accounts, Passwords and Security
Certain features or services offered on or through this Website may require you to have or to open an account. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify ClickSoftware immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by ClickSoftware or any other user of or visitor to the Website due to someone else using your ID, password or account as a result of your failing to keep your account information secure and confidential. You may not use anyone else’s ID, password or account at any time without the express consent of the holder of that ID, password or account. ClickSoftware will not be liable for any loss or damage arising from your failure to comply with these obligations.

Permitted Downloading
You may use materials purposely made available by ClickSoftware for downloading from this Website, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, (4) not make any additional representations or warranties relating to such materials, and (5) if you download ClickApps from the ClickAppStore, use any such materials subject to ClickSoftware’s standard terms and conditions relating thereto.

Indemnity
You agree to indemnify, defend and hold harmless ClickSoftware, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to this Website against any and all losses, expenses, damages and costs, including reasonable attorneys’ fees, incurred in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the Website violates these Terms, any applicable law or regulation, or the rights of any third party.

Privacy Statement
ClickSoftware is committed to your right to privacy. If you choose to register or submit information to this website, you agree to the use of such data in accordance with this privacy statement.

Other than in respect of personal identifiable information which will be treated in accordance with our Privacy Statement that appears below, if you provide information to us, you agree that we have unlimited rights to such information and that we may use such information in any way we choose. Such information shall be deemed to be non-confidential.

Information Collection
We log visitor's domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the site. We also use cookies (small text files stored in a user’s browser) or Web beacons (electronic images that allow the website to count visitors who have accessed a particular page and to access certain cookies) to gather personally unidentified information.

Personal identifiable information is not collected in this process. The website collects only personal information that is specifically and voluntarily provided by you for example, if you register online. Such information may consist of, but is not limited to, your name and email address.

Information Use
Non-personal information is used mainly for click stream analysis, to help better understand site usage and in order to constantly improve our services. Personal information is used for limited purposes. For example, when you register with the website to gain access to premium content or request future communications about areas of interest, we may use the information you submit to create a personal profile to customize our response and personalize your website experience. In addition, the web masters may, where necessary, use your information for various site related tasks

We will ensure that our marketing activities comply with applicable law, and implement procedures to obtain necessary consents before sending you emails containing marketing information. You may at any time request to opt-out from receiving such materials.

We do not sell or rent any personally identifiable information about you to any third party. We may share non-personal, aggregate information regarding site usage with our partners or advertisers.

Information Sharing
Although we may provide visitors’ information to service providers that handle information on our behalf, we will not share the information with third parties or other for secondary or unrelated purposes unless otherwise disclosed at the point of collection. Personal information may be transmitted internationally through the web to third parties for the purposes identified above. Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary or desirable to comply with legal or regulatory obligations or requests.

Information Security
We take appropriate security measures to protect users' information against unauthorized access to or unauthorized disclosure, and we have in place reasonable standards of operational security to protect all information provided by visitors from loss, misuse, alteration or destruction.

Minor's Privacy Protection
ClickSoftware understands the importance of protecting children's privacy in the interactive online world. The website covered by this privacy policy is not designed for or intentionally targeted at children 18 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 18.

Ownership of IP
All the content, logos, trademarks, graphics, design, information, text, images, data and other material displayed, available or present on the website, are the copyrighted and/or trademarked work of ClickSoftware solely or ClickSoftware's affiliates, and may not be used without express written permission from us, other than for attribution.

You are responsible for obeying all applicable copyright laws. All other use is strictly prohibited. Nothing in this policy shall be deemed to assign or transfer any rights to any of our intellectual property.

Third Parties Websites
Please note that this website may contain links to other sites, including sites maintained by third parties which may not be governed by this privacy statement. Neither we nor any our subsidiaries are responsible for, nor do we endorse, the content of any other websites, including any website through which you may have gained access to our website or to which you may gain access from our website. We do not accept any liability in connection with any such sites or links, or for any damage you suffer as a result of any viruses transferred to you via such third party websites. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes & Questions
We reserve the right to modify or amend this Terms of Use or Privacy Statement at any time and for any reason. You are encouraged to check and revisit this page as often as you wish to update yourself with any changes. If you have any questions regarding these policies or do not feel that your concerns have been addressed, please direct your questions to:[robert.stanley@clicksoftware.com]

Governing Law
Your use of this website and the operation of these terms and conditions shall be governed in accordance with the laws of the State of Israel. The Tel-Aviv courts shall have exclusive jurisdiction over any dispute arising out of your use of this website.

In the event that any or any part of the terms contained in this Legal Notice & Privacy Statement shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term shall to that extent be severed from the remaining terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.