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WELCOME to the ClickSoftware, Inc. ("ClickSoftware") Web site (the "Publication"). Please review the following terms and conditions concerning your use of the Publication. By accessing, using or downloading any materials from the Publication, you agree to follow and be bound by these terms and conditions (the "Terms"). If you do not agree with these Terms, do not use this Publication.
Copyright & Trademark Information

Copyright © 2010 ClickSoftware, Inc. All rights reserved.

Except as otherwise indicated elsewhere in this Publication, with respect to a particular portion, file, or document, any person is hereby authorized to view, copy, print, and distribute this document subject to the following conditions:

  1. The document may be used for informational, non-commercial purposes only.
  2. Any copy of the document or portion thereof must include the following copyright notice: Copyright ? 2002 ClickSoftware, Inc. All rights reserved.
  3. ClickSoftware reserves the right to revoke such authorization at any time, and any such use shall be discontinued immediately upon written notice from ClickSoftware.

Restricted Rights Legend

Use, duplication, or disclosure by the U.S. Government is subject to the restrictions set forth in DFARS 252.227-7013 (c)(1)(ii) and FAR 52.227-19.

Warranties and Disclaimers

This publication is provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. ClickSoftware assumes no responsibility for errors or omissions in this publication or other documents which are referenced by or linked to this publication.

References to third parties, their services and products, are provided "as is" without warranty of any kind, either expressed or implied. In no event shall ClickSoftware be liable for any special, incidental, indirect, consequential, or punitive damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information. This publication could include technical or other inaccuracies or typographical errors. Changes are periodically added to the information herein; these changes will be incorporated in new editions of the publication. ClickSoftware may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

Should you or any viewer of this Publication respond with information, feedback, data, questions, comments, suggestions, or the like regarding the content of any ClickSoftware publication, any such response shall be deemed not to be confidential and ClickSoftware shall be free to reproduce, use, disclose, and distribute the response to others without limitation. You agree that ClickSoftware shall be free to use any ideas, concepts, or techniques contained in your response for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products incorporating such ideas, concepts or techniques.

This Publication is distributed internationally and may contain references to ClickSoftware products, services, and programs that have not been announced in your country. These references do not imply that ClickSoftware intends to announce such products, services, or programs in your country.


ClickSoftware, W-6 Service Scheduler, TechMate, ClickSchedule, ClickFix, ClickPlan, ClickMobile, ClickAnalyze, and ServiceMarketPlace are trademarks of ClickSoftware Ltd. in the United States and/or other countries. Lotus Notes is a registered trademark and the Lotus Notes logo is a trademark of Lotus Development Corporation. Microsoft, Windows, ActiveX, Internet Explorer, Visual Basic and MS-DOS are registered trademarks of Microsoft Corporation. Java is a trademark of Sun Microsystems, Inc. Netscape Navigator is a registered trademark of Netscape Communications Corporation.

All other brand and product names are trademarks, registered trademarks, or service marks of their respective holders.

Links to Third Party Sites

Some hyperlinks in this Publication take visitors away from ClickSoftware's registered domain - i.e., The linked sites are not under the control of ClickSoftware, and ClickSoftware is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. ClickSoftware is providing these links to visitors only as a convenience, and the inclusion of any link does not imply endorsement by ClickSoftware of the destination site.