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Here’s what’s happening in the Mobile Workforce Community

Do You Know Where Your Contractors Are?

Author: Katelyn Burrill We’ve all been there – you call the service provider as you patiently wait to find out where your technician is, and you get the response from the call center representative: “I’m sorry, the technician is not

6 Days Ago
Workforce Management Analytics: Break/Fix Metrics

Author: Michael Pistone Reduce Service & System Downtime By Measuring these Key Metrics In a workshop this past year, we drilled down into the world of break / fix metrics which yielded an interesting perspective on how deep you could

Tue, 24 Mar 2015 19:14
CeBIT 2015: The Connected Economy Moves Closer to Reality

With the Connected Economy and Industry 4.0 the talk of the show, it’s been noted that for adoption to move forward, organizations will need to turn a windfall of data into actionable information. Leading the industry in the race to

Fri, 20 Mar 2015 19:10
Apple Watch Portends Big Things for Wearables in the Enterprise

Apple’s formal debut of the much-touted Apple Watch this week set off a spate of speculation about the device’s suitability for the consumers. Is it fashionable enough? Is it cool enough? Is it better at handling tasks already consigned to

Sun, 15 Mar 2015 14:00
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