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Here’s what’s happening in the Mobile Workforce Community

Why You Need to Accommodate the Generation Mobile Workforce – Or Else!

By: Marco Raffaelli Young workers are now so used to being connected through mobile technology, they both demand it … and feel a little guilty about it. A new Harris Poll reveals that more than a quarter of so called “Generation

2 Days Ago
7 Ways Your Techs can Touch the Customer

In order to be customer-centric, you need to learn how to touch your customers in new ways. I don’t mean physically touching the customer. That’s still against the law in most countries. No, that would cause more harm than good.

Wed, 13 May 2015 12:00
Can technology give companies using third-party field service a live view? 43% say “Yes“

You took the plunge just over a month ago. Demand for your firm’s services had already been exceeding installation and maintenance capacity for a while. Hobbling along with makeshift solutions was no longer cutting it. Field workers were chronically behind

Tue, 05 May 2015 12:35
How Can You Easily Manage Your Workforce Like an Expert?

Author: Mali Cohen-Denzinger It doesn’t matter if you have 50 employees or 5,000, all organizations now have access to industry leading solutions in the Salesforce1 platform combined with ClickSoftware’s workforce optimization technology. The Expert App series on the AppExchange empower

Tue, 28 Apr 2015 14:54
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