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Here’s what’s happening in the Mobile Workforce Community

Artificial Intelligence: Boom or Doom ?

By: Howard Lear   On May 4th, ClickSoftware organized a panel debate in London to discuss the subject of ‘Assisted Intelligence vs. Artificial Intelligence”.  The aim was to find out the potential consequences – both positive and negative – that

2 Days Ago
Why You Need to Accommodate the Generation Mobile Workforce – Or Else!

By: Marco Raffaelli Young workers are now so used to being connected through mobile technology, they both demand it … and feel a little guilty about it. A new Harris Poll reveals that more than a quarter of so called “Generation

Wed, 20 May 2015 12:33
7 Ways Your Techs can Touch the Customer

In order to be customer-centric, you need to learn how to touch your customers in new ways. I don’t mean physically touching the customer. That’s still against the law in most countries. No, that would cause more harm than good.

Wed, 13 May 2015 12:00
Can technology give companies using third-party field service a live view? 43% say “Yes“

You took the plunge just over a month ago. Demand for your firm’s services had already been exceeding installation and maintenance capacity for a while. Hobbling along with makeshift solutions was no longer cutting it. Field workers were chronically behind

Tue, 05 May 2015 12:35
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